Thank you for choosing our hospital to board your pet. We provide quality boarding with a personal touch. Every attempt will be made to give each pet individual love and attention during their visit with us. While staying with us, your pet will be under the supervision of our staff. Upon admission, one of our Certified Technicians and/or Veterinary Assistants will provide your pet with a health evaluation. We strive to maintain a sanitary and healthy environment for our patients.
All pets must be up to date on their vaccinations and it is the owner’s responsibility to make sure that proof of current shots is on file with the hospital at the time of admission. If vaccinations have been administered at another veterinary hospital and they are closed at the time of admission and proof of those vaccinations is not on file, the vaccines will be brought current at time of admission and the client will be charged accordingly. Boarding animals less than five months of age is not recommended because they may not have developed complete immunity. We require the following vaccines:
Dogs: DHPP, Rabies and Bordetella
Cats: FVRCP and Rabies
All pets must be free of parasites, including fleas and ticks. We require a flea and tick preventative. A flea and tick preventative application will be administered to every pet upon arrival.
Boarding rates are based on a per pet/per night basis. Other services provided to your pet during boarding are charged at regular cost. Payment in full is expected when your pet is discharged. A deposit is required for first time clients and extended boarding.
One of the advantages of boarding your pet(s) at a Veterinary Hospital is that medical attention is readily available for our guests. If your pet needs medical attention, we will call the emergency number that was given to us on admission. If we are unable to contact you, your pet will be treated as we deemed necessary, at normal hospital fees. If your pet is currently on medication, please inform the receptionist. Charges for administering medications are based on the frequency of dosages and the means of administration.
Leaving personal belongings, i.e.: toys, blankets, bedding, etc., is allowed but discouraged due to sanitation and orderliness requirements. If you have questions about this, please discuss with the admitting technician. The facility is not responsible for any items if lost or soiled. Collars and leashes may not be left at any time.
Occasionally, pets may develop problems from environmental and dietary changes. Signs may include: vomiting, diarrhea, coughing, sneezing and self-trauma such as scratching or biting their skin. We take great care so that these problems won’t occur and we treat our guests promptly, if needed. However, please be aware and understand that these conditions can develop and that the hospital is not financially responsible for these inherent conditions, if they occur.
Please notify us if there is any change of plans in your pet’s scheduled release date. If you do not notify us of a change in your pet’s departure date and either we do no hear from you or are unable to contact you or your authorized agent for a period of 14 days after your pet’s scheduled release date, the Hospital will consider your pet abandoned according to the state's animal abandonment laws. Please be advised that the pet owner will be responsible for the fees accrued and any other fees or legal services incurred by the Hospital as a result of abandonment.
We provide Hill's Science Diets as our in-house diets at no additional charge. A $6.00 charge per day applies for any special diets requests.
If you have any questions or problems, please call your caring VCA Hospital Staff at (480) 483-6245. Thank you!
Primary Care
Pet Resort
