As a national network of hometown hospitals, we provide world-class veterinary medicine by activating our shared expertise and pairing cutting-edge technology, procedures and best practices with deeply compassionate care.
Primary Care
Our primary care teams are the first point of contact for all of your pet’s needs, from check-ups to tummy-aches. We understand that no question is too small, which is why we are here to answer them for you, year after year. Our leading care teams get to know both you and your pets, which helps us deliver world-class veterinary medicine with hometown care.
Specialty Care
Our specialists don’t just use best practices, they develop them. Our advanced care teams include oncologists, surgeons, and specialized veterinary professionals who are leaders in their field. No matter the situation, you can rest assured that your pet is getting the best care possible. When it matters most, you come to VCA.
Emergency Care
Our critical and emergency care teams are trained and equipped to handle all kinds of emergencies, including traumatic injury, respiratory emergency, shock, poisoning, serious illness and more. By incorporating advanced techniques from both veterinary and human medicine, our compassionate teams provide the highest standard of emergency and critical care.
Urgent Care
Our urgent care teams are made up of highly trained, deeply collaborative, caring veterinary professionals who help pets with immediate care needs that are not life-threatening. From thoughtfully designed and calming environments to smart technology and transparent communication, our new VCA Animal Hospitals Urgent Care locations provide convenient access to same- or next-day appointments 365 days a year. See the difference and how VCA Urgent Care is driving access to care.
Boarding Care
Many boarding facilities are associated with veterinary hospitals and are staffed with trained professionals to care for your pet.
With more than 20 years of experience, as president of VCA Animal Hospitals, Patty will lead VCA’s 35,000 Associates across U.S. and Canada.
Patty comes with a track record of exceptional execution and consistent focus on the Associate and client experience across categories like health and wellness, baby and children, and personal care. She has held senior roles at companies including Bed, Bath & Beyond, where she served as EVP and Brand President for buybuy BABY, as well as The Honest Company, The Clorox Company, Walmart, Mattel and Beautycounter.
Patty earned her BSBA from Washington University in St. Louis and her MBA from Harvard Business School. She also has a certificate for Mandarin studies from Fudan University in Shanghai.
Patty is an active mentor in the HBS community and volunteers for the Alliance for a Healthier Generation.
Garrett was named Chief Operating Officer for VCA Animal Hospitals in 2021. In this role, he leads operations across VCA, ensuring integration between key hospital and Support Office teams, including U.S. and emerging markets hospitals, real estate and construction, marketing, and innovation. He joined VCA in 2016 as a group vice president overseeing Midwest hospitals and most recently served as Senior Vice President leading key support teams such as Talent Acquisition, Training and Leadership Development.
Before VCA, Garrett led several young companies through early stages of growth and helmed teams at Fortune 5...
Dr. Kerl oversees medical operations at VCA’s network of more than 1,000 small animal veterinary hospitals.
She joined the VCA family in 2017 as regional medical director and then later moved into a combined regional medical director/regional operations director role, prior to her promotion to chief medical officer.
Dr. Kerl received her bachelor’s and Doctor of Veterinary Medicine degrees from Auburn University. Later, she earned her master’s in public health and MBA from the University of Missouri.
She has over 25 years of experience as diplomate of the American College of Veterinary Internal Me...
Trevor Adams joined VCA from BluePearl where he also served as Chief Financial Officer.
As BluePearl’s CFO, Trevor led the finance team, including financial reporting, planning and analysis, accounting, procurement, and risk & safety. Before joining BluePearl in 2019, Trevor’s served in several roles for Mars Petcare and Mars Veterinary Health, including as MVH Director of Finance and as vice president of Finance for Banfield. He has worked closely with senior leadership on strategic projects, such as planning for international expansion, and also played an integral role in several major acquisiti...
As Vice President for People and Organization (P&O) and Senior Leadership Team member, Paola oversees all human resources functions and people-related activities for VCA. She and her team are responsible for making VCA a place where Associates want to join, stay and thrive. She believes that to Make a Better World for Pets™, we need to Make a Better World for our Associates. Her team is committed to enhancing every element of the Associate Experience, from recruitment to farewell, caring for the health and wellbeing of our Associates and cultivating an inclusive and diverse culture. Paola also advocate...
Aaron Frazier is deeply committed to VCA’s people, taking great care to know the experiences of its Associates and clients, and supporting its teams to deliver world-class medicine. As COO, Aaron is responsible for VCA Canada and leads VCA’s U.S. Operations, including the West, Central and Eastern Divisions, Urgent Care and Innovation.
Aaron joined VCA in 2007 as a Regional Operations Director and has held different roles in Operations and Client Experience, Wellness and Knowledge & Learning. Aaron relocated to Canada in 2019, serving initially as COO and then as GM for Canada for two years, growi...
A native of Montréal, Canada, Martha received her BA Honors English Literature from Concordia University in Montréal, and her MA English and MBA degrees from California State University, Long Beach. Her early career involved various consulting and leadership roles focused on writing and editing, digital and ecommerce marketing, social media strategy and marketing, and growth strategy.
Since joining VCA in 2014, Martha has led several key growth initiatives, including the development of VCA’s ecommerce strategy and build and launch of our online store and patient portals, the development ...
As general counsel for VCA and a member of the Senior Leadership Team, Gina leads all operational and strategic legal issues, and oversees both the Legal and Risk and Safety departments.
Gina supported VCA as outside legal counsel from 2014-2019, then served as associate general counsel for two years prior to being promoted to her current role in 2021. Prior to joining the VCA Team, she was a partner with Gordon Rees Scully Mansukhani LLP’s employment law practice group where she focused on litigation and was recognized as a top rated employment & labor attorney in San Diego, CA.
She holds a bachelor's d...
As Vice President of Corporate Affairs, Kimberly leads internal and external integrated communications, corporate social responsibility and sustainability. Passionate about putting purpose into action, Kimberly serves as the President of VCA Charities, a nonprofit dedicated to keeping pets in loving homes. She is also the EI&D Advisory Council Sponsor for VCA’s women’s diversity resource group, WISE: Women Impacting Success for Everyone.
Before joining VCA in 2020, Kimberly served as director of external communications for Mars Global and held senior leadership roles at the technology and manageme...
Known for our industry-leading medicine, at VCA we don’t just use cutting-edge tools and best practices, we develop them. Our network supports top veterinary professionals with ongoing education and peer-to-peer knowledge sharing, and develops the tools and techniques needed to tackle complex medical issues. When it matters most, you bring your pet to VCA.
People
Caring for the future of veterinary medicine starts with caring for those who care for animals. We are dedicated to continually enhancing our culture of caring, where a “How are you?” is asked with genuine compassion and answered earnestly and openly. We recognize that building an organization of thriving people means prioritizing wellness and mental health—candidly, creatively and without judgment. VCA has made significant investments to expand benefits and well-being resources, including launching Lyra Health to provide company-paid mental health support to all U.S. Associates.
Social Responsibility
Recent years have tested our collective limits while also shining a light on the connections that bring us together. VCA Animal Hospitals has long committed to caring for pets, its Associates and the communities our hospital teams serve. Our family of 30,000+ VCA Associates has always reached for what's next, caring for the future of veterinary medicine by empowering thriving people, supporting a healthy planet and ensuring pet well-being. Read our latest Impact Report here, detailing how VCA has and continues to improve veterinary medicine—for today’s and tomorrow’s patients and veterinary professionals.